Aetherix Loyalty
CRM & Customer Intelligence

Most loyalty programmes are discount schemes dressed up as relationships. Customers collect points until they forget about them or lose the card. There’s no personalisation, no timing, no understanding of who the customer actually is.

Aetherix Loyalty is different. Every touchpoint — in-store, online, app — feeds a single unified customer profile. That profile powers configurable rewards, AI-driven campaign targeting, and real-time redemption at the POS. Pilot results show loyalty members spend 18% more per visit. That’s not a loyalty programme. That’s a revenue engine.

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Aetherix Loyalty Crm & Customer Intelligence

KEY BENEFITS

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Unified Customer Profile

Unified Customer Profile — Every touchpoint — in-store, online, app — feeds one customer record.

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Configurable Loyalty Engine

Configurable Loyalty Engine — Points, tiers, cashback and rewards — configured for your brand.

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Targeted Campaign Builder

Targeted Campaign Builder — RFM segmentation with WhatsApp and LINE messaging for SEA markets.

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Real-Time Rewards

POS-Integrated Redemption — Loyalty points applied at checkout in real time — zero friction.

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18% Higher Basket Size

18% Higher Average Basket Size — Pilot results: loyalty members spend significantly more per visit.

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Consistent Experiences at Every Location

Join 5,000+ luxury retailers transforming their point-of-sale experience with Aetherix Hardware.

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FAQ

Find answers to common questions about our products, services, and support.

No. Each product works as a standalone solution. Most clients start with Aetherix Store and add Analytics or Loyalty as their operation grows. Our pricing is modular — you only pay for what you use.

Yes. Aetherix Store is built with offline resilience at its core. Transactions continue processing even without connectivity, and sync automatically when the connection is restored. There are no lost sales due to network outages.

Aetherix Store and Swift Serve run on standard Android and Windows POS terminals — no proprietary hardware lock-in. AI Vision integrates with most enterprise-grade IP cameras. We also supply and install compatible hardware as part of our implementation service.

Our proven implementation process takes 30 days from signed agreement to go-live. Day 1–5: Discovery and setup. Day 6–14: Build and install. Day 15–21: Training and UAT. Day 22–30: Go-live with hypercare support. Zero rollbacks to date.

Yes. The Aetherix platform is hosted on AWS and Azure with SEA data residency, and is PDPA compliant. We can provide full compliance documentation on request.